6 Easy Ways to Determine Your Dell Service Tag - wikiHow (2024)

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Simple tricks to locate the service tag on any Dell device

Co-authored byNicole Levine, MFA

Last Updated: March 30, 2024Fact Checked

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  • Finding the Sticker
  • |
  • Using SupportAssist
  • |
  • Using the Windows Command Prompt
  • |
  • Using Android Settings
  • |
  • Using a Linux Terminal
  • |
  • Using the BIOS
  • |
  • Video
  • |
  • Tips

If you need tech support for your Dell computer, monitor, printer, or other device, you'll want to know your service tag number. The service tag is a unique 7-digit alphanumeric you can use to identify your product, get support, download drivers, and find compatible accessories. The easiest way to find your service tag is to look at the black-and-white sticker on your device. If the sticker is missing or worn down, you can also find the service tag in the SupportAssist app, in the BIOS, and by running a simple command. This wikiHow article will teach you all of the ways you can locate your Dell service tag for any product.

Things You Should Know

  • A service tag is a 7-digit alphanumeric code unique to your Dell device.
  • Service tags are printed on black-and-white stickers on all Dell computers, tablets, projectors, printers, docking stations, and monitors from 2016 and later.
  • You can also find the service in SupportAssist, the BIOS, and by running the command "wmic bios get serialnumber" in Command Prompt.

Section 1 of 6:

Finding the Sticker

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  1. 1

    On a laptop. You'll usually find your service tag on the bottom panel of your Dell notebook computer.[1]

    • Some laptops, including XPS and Precision models, have a flap over the sticker. If you don't see a sticker on the bottom of your laptop, lift the flap to expose it.
  2. 2

    On a desktop or all-in-one PC. On a Dell desktop computer, you'll usually find the black or white sticker containing the service tag on the top, side, or back panel of the tower. On an all-in-one PC, the sticker is typically on the back of the monitor near the bottom.

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  3. 3

    On a printer. The location of your service tag depends on the type of printer:

    • On a laser printer, you'll find the service tag inside the toner compartment or bay.
    • On an inkjet all-in-one printer, lift the scanner lid to find the service tag sticker.[2]
    • Depending on the printer, you may also see the service tag sticker on the back panel.
  4. 4

    On a monitor. If you have a Dell monitor sold in 2016 or later, you'll find your service tag on the back panel of the monitor. If your monitor is older, it does not have a service tag—instead, you can identify your monitor model by signing in to https://www.dell.com/support.[3]

  5. 5

    On a tablet. On most tablets, you'll find your service tag on a narrow black sticker on the bottom edge of your tablet. On other tablets, you'll see the sticker on the back side of the tablet toward the bottom-right edge.[4]

  6. 6

    On a projector or docking station. The service tag sticker is on the bottom of the projector or docking station. You will need to lift the device up to see it.[5]

    • If you don't see a sticker, check the storage bag that came with the device. Just look for the words "Service Tag" or "Serial Number" to find the 7-digit Service Tag code.
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Section 2 of 6:

Using SupportAssist

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  1. Open SupportAssist on your Dell computer or tablet. The SupportAssist app comes preinstalled on Dell desktop and laptop computers, as well as Windows-based tablets.[6] Once you open SupportAsssist, you'll find your service tag at the top-right corner of the app.

Section 3 of 6:

Using the Windows Command Prompt

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  1. 1

    Press Win+S. This activates the Windows Search bar next to the Start menu.

  2. 2

    Type cmd into the Search bar. A list of results will appear.

  3. 3

    Click Command Prompt in the search results. This opens the Windows Command Prompt.

  4. 4

    Type wmic bios get serialnumber at the prompt and press Enter. The Service Tag is the 7-digit alphanumeric code that appears below "SerialNumber."

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Section 4 of 6:

Using Android Settings

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  1. 1

    Open your Android's Settings

    . Use this method if your Dell tablet came with Android instead of Windows. To find your Settings, open your list of apps, then tap Settings.

  2. 2

    Tap About Tablet. You may have to scroll down a little to find it.

  3. 3

    Find the Service Tag next to "Service Tag" or "Serial Number." It's the 7-digit code containing both letters and numbers.

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Section 5 of 6:

Using a Linux Terminal

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  1. 1

    Press Ctrl+Alt+T. This opens a terminal window on your Linux system.

  2. 2

    Type sudo dmidecode -s system-serial-number and press Enter.

  3. 3

    Enter your password and press Enter. Once your password is accepted, you'll find the 7-digit alphanumeric Service Tag below "SerialNumber."

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Section 6 of 6:

Using the BIOS

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  1. 1

    Turn off your Dell desktop or laptop PC. If you can't boot your computer into Windows or Linux and don't see the service tag sticker, you can access the service code from the BIOS. Begin by powering the computer off.

  2. 2

    Turn the PC back on and press F2 on the Dell logo screen. You'll need to be quick with this move—make sure you press this key as soon as you see the Dell logo. Press it several times quickly, and don't stop until you see the BIOS or UEFI screen.

  3. 3

    Select the System Information or Overview section. The BIOS (or UEFI) will be different on each system, but you'll find the service tag is in a section with one of these two names.

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      Video

      Tips

      • Knowing your service tag is important when purchasing upgrades or replacement parts, including batteries.

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      • Dell keyboards, mice, and other accessories don't have service tags.

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      About This Article

      6 Easy Ways to Determine Your Dell Service Tag - wikiHow (45)

      Co-authored by:

      Nicole Levine, MFA

      wikiHow Technology Writer

      This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 301,144 times.

      How helpful is this?

      Co-authors: 15

      Updated: March 30, 2024

      Views:301,144

      Categories: Computers and Electronics

      Article SummaryX

      1. Open the Dell Drivers and Downloads page.
      2. Click Detect PC or Detect Product.
      3. Review the "Service Tag" heading at the top of the "Support" page.

      Did this summary help you?

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      Thanks to all authors for creating a page that has been read 301,144 times.

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      6 Easy Ways to Determine Your Dell Service Tag - wikiHow (2024)

      FAQs

      6 Easy Ways to Determine Your Dell Service Tag - wikiHow? ›

      Things You Should Know

      How do I know my Dell service tag? ›

      Windows Laptops and Desktops
      1. Type cmd in the Windows search bar at the bottom-left of the screen, then select Command Prompt from the list of results.
      2. In the Command Prompt window, type wmic bios get serialnumber and press Enter .
      3. The Service Tag (Serial Number) appears as shown in the image below.
      May 27, 2024

      How do I find the service tag on my Dell laptop without the sticker? ›

      Turn on or restart the computer. At the Dell logo screen, press the F2 key several times to access the BIOS or UEFI interface. The Service Tag is available under the System Information or Overview section. NOTE: The BIOS or UEFI interface may vary on your Dell laptop.

      Is it safe to give out Dell service tag? ›

      This is a real one. A number of people using Dell PCs have been contacted by scammers claiming to be Dell Tech Support who actually had specific data that only Dell could have had. We're talking the customer service tag number, a support number printed on a sticker on every Dell computer.

      Is service tag and serial number the same in Dell? ›

      A Dell's serial number is called a service tag. It can be found on a sticker on the top, back, or side of your system, or underneath the battery on some laptops.

      How do I check my Dell service tag warranty? ›

      How to check warranty details online: Go to www.dell.com/support Enter your service tag, click on “View Warranty Details.” You are now able to view all details and important information related to your warranty.

      How to check configuration of Dell laptop with service tag? ›

      How to access the hardware configuration on the Dell Website
      1. Open up your browser and browse Dell.com/support.
      2. Enter your Service Tag, click Search.
      3. On the Overview page, click the View product specs.
      Oct 19, 2023

      How to find service tag on Dell monitor? ›

      You may also need the 20 character monitor serial number to make a warranty claim. It's usually on the back of the monitor, or on a pull out card by the USB ports. If you monitor does have a seven character service tag, or 11 digit express service code you'll find it on the same sticker.

      Where is service tag on Dell keyboard? ›

      Most Dell-branded devices such as keyboard, mouse, external hard drive, speakers, do not have a Service Tag or Express Service Code. Such devices must be identified using the model number or name of the device. The label containing the device name and model number is usually located on the bottom of the device.

      How do I find the serial number of my computer? ›

      Check the sticker label on the back of the desktop PC. The serial number is listed after the word “Serial Number,” “SSN,” “S/N,” or “SN” as in the edited picture below. Also, check under the unit or side of the unit especially for smaller or more compact desktop systems.

      What is Dell tag used for? ›

      The Dell service tag is a seven character code used to identify your product. It is the best ID to use when communicating with Dell. When you need technical support.

      What does 3 disable mean on Dell service tag? ›

      The number refers to the state of the ME/AMT. For example, I have an older OptiPlex 780 that has a "3" which means the ME/AMT is completely disabled.

      Are Dell service tags unique? ›

      The Service Tag is unique to your Dell computer and is required to download drivers, check the warranty status, download user guides from the Dell Support website or get customer support.

      How to check Dell service tag? ›

      Click Start and search for command prompt or cmd. Open the Command Prompt app. To get the Service Tag, type wmic bios get serialnumber and press Enter.

      Is the device ID the same as the serial number? ›

      Device IDs are stored on the mobile device and are separate from hardware serial numbers which are assigned by the device manufacturer to identify a device and can be used for inventory purposes. The most popular device IDs include the Google Advertiser ID (GAID) for Android devices and Apple's IDFA for iOS devices.

      Why is a serial number important? ›

      A serial number is a unique identifier assigned to a specific product by the manufacturer. It helps to distinguish one product from another and can be used for warranty purposes or to track inventory.

      How to find device ID on Dell laptop? ›

      To check the hardware id for a device, follow these steps:
      1. Open the Device Manager from the Control Panel. You can also type "devmgmt. ...
      2. In the Device Manager, right-click the device, and select Properties in the popup menu.
      3. Select the Details tab.
      4. Select the Hardware Ids in the dropdown list.
      Jun 3, 2021

      Where is the service tag on Dell Dock? ›

      The service tag or express service code label is located on the bottom panel of Dell docking stations. Note that the Dell docking stations listed on screen have a service tag and express service code.

      How to check Dell model number? ›

      1. Check the Quick Start guide or model number on the box that the computer came in.
      2. Check the manufacturer's label on your Dell computer.
      3. Use Settings to obtain the model number.
      4. Using the Dell SA application for Microsoft Windows.
      5. Use the Windows System Information utility or command-line tool.
      Jun 17, 2024

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